1. Close the allride app by swiping up on your smartphone display
2. Open the allride app again and check whether the problem has been resolved.
If it still doesn’t work, uninstall the allride app and then reinstall it. Don’t worry! Simply log in again using your phone number, and your account details and bookings will be restored.
If the problem persists, please contact allride support on +41 41 539 13 90. You can reach us 24 hours a day, 365 days a year.