PROCEDURE FOR CAR BOOKINGS
First of all, assess the situation and proceed as follows:
1. Switch on the hazard lights
2. Put on a high-visibility vest
3. Set up the warning triangle
4. Make sure that you and your passengers are safe
5. Contact roadside assistance on +41 58 827 66 00 (helpline if outside Switzerland: +41 44 846 14 14) – mention that you are driving an electric car
6. If you are travelling outside Switzerland, make sure to comply with the local legal regulations
PROCEDURE FOR BIKE BOOKINGS
First of all, assess the situation and proceed as follows:
1. Make sure you’re safe
2. Call our support team on +41 41 539 13 90
3. Follow our staff’s instructions
Single European emergency number: 112
Very important: Then send us a detailed report and photos by e-mail to support@allride.swiss.
If you need urgent assistance, please contact allride support on +41 41 539 13 90. You can reach us 24 hours a day, 365 days a year.