During your booking, you can lock and unlock the vehicle directly in the allride app. Your smartphone must be connected via Bluetooth to do this.
Follow these steps:
1. Open the allride app
2. Click on "Bookings"
3. Click on your active booking
4. Swipe the slider "Swipe to lock/unlock" in the appropriate direction
Please note: When locking a bike, make sure that the spokes are not interfering with the lock
5. Check that the vehicle is locked
…if you need assistance, call our allride support team: +41 41 539 13 90. We are here for you 24 hours a day, 365 days a year