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  1. allride - Customer Support
  2. General information
  3. General information

General information

  • Dimensions for VW T6 Transporter
  • Where can I find the pin for the fuel card?
  • How and when do I refuel my car?
  • Can someone else drive if I have booked a vehicle?
  • How can I benefit from the Europcar offer?
  • Sharing is caring
  • Is there a maximum duration for the vehicle booking?
  • Can I smoke in the car?
  • What about data protection?
  • How do I update my details?
  • What regulations apply to the S-PEDELEC?
  • Can I transport children on an e-cargo bike?
  • Can I take pets in the car?
  • How can I delete my allride account?
  • How can I contact you?
  • Can I return the vehicle to a different location?
  • What is the range of the vehicles?
  • What should I do if my smartphone is broken or I don’t have any battery?
  • Can I book two vehicles at the same time?
  • Can I book for someone else?
  • Can I add bike helmets, child seats, ski racks, etc. when I book?
  • Is there a motorway vignette in the car?
  • What’s in the car?
  • Who is responsible for service, cleaning, etc.?
  • What should I do if I receive a fine?
  • Which payment methods are accepted?
  • Which vehicles are available?
  • Can I travel abroad?
  • Can I use the vehicle to learn to drive?
allride - Customer Support
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