Problem? - What to do

...if I am still in the car park and the vehicle is damaged?

1. Contact allride at: [phone]

...when the car won't start?

1. Check that the vehicle is charged.
2. If the vehicle still does not start, contact allride at: [phone]

...if the car cannot be opened/closed?

1. Make sure that all settings such as bluetooth and geolocation are enabled for this app. It is possible that Bluetooth is enabled, but you have not given the app permission to use it.
2. If it still doesn't work, contact allride at: [phone]

...if I'm on the road and I break down?

1. Switch on hazard warning lights
2. Put on a safety waistcoat
3. Set up breakdown triangle
4. Contact breakdown service on: [phone] (Helpline abroad: [phone])
5. Inform allride at: [phone] or by mail: [e-mail]

...if I am involved in an accident? 

Generally speaking:

1. Switch on the hazard warning lights and keep calm
2. Put on a safety waistcoat
3. Set up breakdown triangle
4. Get an overview of the number, location and type of vehicles
5. Rescue injured persons from the danger zone and provide first aid
6. Organise help: Police 117 / ambulance 144 / fire brigade 118
7. Contact allride at: [phone] or by mail: [e-mail]