Accidents, Problems & Insurance

Vehicle issues

• What should I do if I can’t open or close the vehicle? 
• What should I do if I my vehicle breaks down?
• What should I do if the vehicle doesn’t start?
• What should I do if the vehicle has a problem during my ride? 

Insurance

• Am I also insured abroad? 
• Can I authorize a third party to use my account?
• How high is the deductible in the event of damage? 
• Under what conditions am I insured as a customer?